Every call picked up by someone who knows your business.
Tezline learns your services, your people and your hours, then answers every call like somebody who works there: nights, weekends, and the third caller while you are on two lines.
“Need a quote for two pallets to Calgary.”
Put through to the quotes desk- Freight forwarders
- Law firms
- Garages
- Vet clinics
- Plumbers
- Real estate agents
- Customs brokers
- Immigration lawyers
- Car dealers
- Dental practices
- Electricians
- Property managers
- Couriers
- Paralegals
- Body shops
- Physiotherapists
- Heating & cooling
- Coworking spaces
Nights, weekends, the lunch rush. The third caller while you are on two lines. The one who only ever rings once. Every one of them, picked up.
One call, start to finish
- 1It rings, and nothing changes for the callerYour number forwards to Tezline. No menu, no queue, no voicemail.
- 2Answered in your nameOn the first ring, knowing your services, your people and your hours.
- 3The details, read backName, number and what they need, repeated once so a wrong digit is caught.
- 4Put through, or properly messagedThe right person hears who is calling and why before they pick up.
- 5You get the text, then the emailWithin seconds, with the recording and transcript behind your login.
Good afternoon, freight and quotes. How can I help?
Hi, I need a quote for two pallets to Calgary.
Of course. Can I take your name and the best number for you?
Sam Rivera, 416-555-0142.
Thanks, Sam. I'm putting you through to the quotes desk now.
It talks like it works for you
A freight line talks about shipments and customs. A clinic talks about patients. Each line is built with its own words, people and rules, which is why callers rarely notice they are talking to software.
Need a quote for two pallets to Calgary.Put through to the quotes desk
Quotes, tracking and customs questions, and the calls that come in after the office has emptied.
New matter enquiries and client calls, at a front desk that cannot go unanswered.
Service bookings and parts questions, when nobody can reach the phone with their hands full.
Appointments and anxious owners, at a front desk already holding two other things.
Job enquiries and emergency call-outs, while both your hands are already busy.
Viewings, listings and tenant calls, where every enquiry is worth chasing.
An international freight forwarder answers every call with Tezline
Customs brokerage and forwarding in the Greater Toronto Area. Tezline answers their main line around the clock: quote requests, shipment tracking, customs questions, and the calls that arrive long after the office has emptied. Callers reach the right person during the day and are captured properly at night. Reference available on request.
Answering your calls within days
- 1
We build it around you
An hour with you: your people, your hours, your services, and the things never to say to a customer.
- 2
You keep your number
One setting with the phone provider you already have. We do it with you on a call.
- 3
Calls reach you your way
Put through to the right phone, or captured by text and email. Every call recorded.
Two weeks free, on your own number
We build your line, run it on your real number for a fortnight, and hand you every call record it produced. From $79 a month after that, and nothing to cancel if the calls do not justify it.